Signing a Contract

Texas music institute

school policy 

Thank you for registering for Texas Music Institute. We can't wait for you to join our musical family! Please take note of our basic school policy below. For any questions or concerns, please do not hesitate to contact us.

I. Schedule

Private Lessons:

Your private lesson schedule is decided between you and your private lesson teacher. Generally, private lessons are held once per week, though you and your teacher may agree on a different frequency based on your student's musical needs. If you want to take any weeks off for holidays or vacation, you are fully in your right to work out your lesson schedule with us or with your teacher directly.

Courses:

The schedule for the courses cannot be changed, as it would affect everyone enrolled in the course. If you would like to enroll in one of our courses and the day and time do not work for you, please contact us- we may be able to work with you in either creating another course if there is enough interest or signing you up for private classes. 

 

Absences:

If you must miss a lesson for any reason, please let us (your teacher or TMI admin) know with at least 24 hours notice to reschedule the lesson. If you cancel with less than 24 hours notice, you are not eligible for a refund and will be charged for that lesson as well as any rescheduled lesson after that. In the case of serious illness or emergency, please let us know and we can work with you.

If you are late for your lesson, your teacher is not expected to go over the original lesson schedule, however, it is up to their discretion.

If you will be absent for one of our courses, unfortunately, those cannot be made up, and you will be charged as usual for that day's class. Please let us know if you will be absent, and we alongside our teachers will work with you to provide any missing materials for your student.

Our faculty members are professional musicians with roles in top music organizations in Texas and beyond, and many also freelance frequently. There may be a time when your teacher has to reschedule a lesson (or a few lessons in a row) due to gigs, performances, or other professional obligations. Either your teacher or TMI admin will let you know as soon as possible that your lesson(s) need to be rescheduled or canceled.

You will always be able to view your upcoming lesson schedule on My Music Staff.

II. Payment

Cost:

Due to the unique structure of Texas Music Institute, lessons with different faculty members may cost more or less than lessons with other faculty members of the same instrument. When enrolling and auditioning, we invite you to read our faculty members' bio pages on our website, so you may choose which faculty member you'd rather study with based on your needs as a musician. Note: you are not guaranteed to be able to study with that musician based on scheduling, audition results, etc. For specific faculty member lesson costs, please do not hesitate to contact us at hello@texasmusicinstitute.com.

Payment Structure:

Payments are due on the 1st of each month for the upcoming month's scheduled lessons. 

Students pay for lessons once a month for the upcoming month's scheduled lessons, i.e. payment on October 1st will be for all lessons scheduled for October, etc. rather than a base monthly fee. This is to account for holidays, teacher's professional schedules, and your own schedules. Based on these elements, some months you may have more or fewer lessons than usual. If you know that you will need to miss a lesson or reschedule a lesson ahead of time, please let your teacher know well ahead of time if possible (at least one month in advance.)

You will be sent an invoice from My Music Staff with your payment due, 5 days before the first of the month. If payment is not received 3 days after the 1st of the month, you will be charged a $10 late fee. If payment is not received after 4 days, you are not able to attend your lessons until payment is made.

For any issues or questions with your invoice, please do not hesitate to contact us at hello@texasmusicinstitute.com. Please do not worry your teacher with any invoice or payment issues.

Payment Options:

The easiest way to pay your invoice is directly through PayPal. There should be a "pay now" button on your invoice. 

If you do not have a PayPal account, you are also able to enter your credit card information by clicking "pay now," which will process through PayPal.

If you would rather use your credit card or bank account directly, please let us know and we can set that up for you and make a note of it in your family file. We do not accept checks or cash at this time.

III. Discontinuation

If you would like to discontinue your lessons for any reason, please let us know. We ask that you give us 30 days' notice for discontinuation.

We are not able to refund you for any future lessons paid for if you are discontinuing. If you decide to leave Texas Music Institute in the middle of the month rather than at the beginning, we will count 4 lessons as "30 days notice" towards your final payment due to us.

IV. COVID-19 Precautions

Texas Music Institute has implemented preventative measures to reduce the possibility of the spread of COVID-19 in our in-person lessons. That being said, TMI cannot guarantee that students will not become infected with COVID-19 while participating in any of our in-person activities. 

Thank you so much! Please let us know if you have any questions or concerns.